This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://purrfectpet.com.au/ (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we may collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfil any orders placed through the Site, including processing payments, arranging delivery, and providing you with invoices and/or order confirmations.

Additionally, we use this Order Information to:
Communicate with you;
Screen orders for potential risk or fraud; and
Where consistent with the preferences you have shared with us, provide you with information or marketing relating to our products, services, promotions, or offers.

We use the Device Information that we collect to help us screen for potential risk and fraud, particularly through IP address information, and more generally to improve and optimise our Site. This may include generating analytics about how visitors browse and interact with the Site and assessing the effectiveness of our marketing and advertising campaigns.

SHARING YOUR PERSONAL INFORMATION

We may share your Personal Information with third-party service providers who assist us in operating the Site, processing orders, delivering products, processing payments, providing analytics, or conducting marketing activities.

We may use Google Analytics or similar analytics services to help us understand how visitors use the Site. You can learn more about how Google handles information at https://policies.google.com/privacy and opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information where necessary to comply with applicable laws and regulations, respond to a subpoena, search warrant, court order, or other lawful request for information, or otherwise protect our legal rights.

DO NOT TRACK

Please note that we do not currently alter our Site’s data collection and use practices when we receive a Do Not Track signal from your browser.

DATA RETENTION

When you place an order through the Site, we may retain your Order Information for our records unless and until you ask us to delete this information, subject to any legal, accounting, taxation, fraud prevention, or regulatory requirements that require us to retain certain records.

CHANGES

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. Any updated version will be published on this page.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a privacy-related request or complaint, please contact us using the details below:

Cat owners · [email protected]
Trade & wholesale · [email protected]
Partnerships · [email protected]

Purrfect Pet Products Pty Ltd
ABN 99 668 723 715